medical and emergency protocols
medical information
Central CBB Hospital Liaison: Dela Kudu; an NICU/ICU Specialist
Phone: +233 24 315 0008 & 233307086490
CITY OF ACCRA
Hospital: Nyaho Medical Center; Kofi Annan St, Accra, Ghana
Phone: +233501436662 & +233307086490
Accra CBB Hospital Liaison: Dela Kudu; Functional Lead NICU / ICU
Phone: +233 24 315 0008 & +233208282999
Accra CBB Doctor: Multiple!
CITY OF KUMASI
Hospital: Adiebeba Specialist Hospital; No.4 Melcom road, Ahodwo-Roundabout
Phone: +233 50 667 7999 & +233 54 411 1166
Kumasi CBB Hospital Liaison: Gyamfi Michael Asare; Nursing Officer
Phone: +233 20 548 0674 & +233 55 440 5602
Kumasi CBB Doctor: Dr Ben Blay Ofosu-Barko; Medical Director
Tel: 0244815577
CITY OF CAPE COAST
Hospital: Baiden-Ghartey Hospital; No. 7 Nana Agyekum Street, Pedu, Cape Coast
Phone: +233 33 213 3332, +233 50 666 5894
Cape Coast CBB Hospital Liaison: Janet Ameyaw; Registered General Nurse (Bs. N)
Phone: +233 55 550 7626 & +233 50 783 0885
Cape Coast CBB Doctor: Dr. Edward Nenyi Ghartey; Medical Director and General Practitioner
Phone: +233 20 265 0506
emergency protocols
At lodgings/hotels
While CBB has taken all measures to mitigate risk for your travel experience, we recognize that emergencies always happen. As such, we have developed these protocols and procedures to provide you with some guidance in an event of any emergency.
situational/environmental
primary
Follow the instructions of hotel management/staff.
secondary
Follow the instructions of CBB security personnel.
tertiary
Operate by the following general rules: If building is compromised meet outside, in parking lot (near small van). If outside is compromised gather in lobby or restaurant area. If no clear meeting area seems available/safe contact your group team leader or, failing that, any CBB team member or program leader for instructions. CBB team leaders will announce when emergency is over.
in medical/health situations
- Call medical or (get the attention of CBB team member or faculty) or fellow student/any bystander.
- Medical staff or CBB team will address first aid response.
- Medical staff will determine if emergency care at hospital is required.
- Medical staff will discuss with program leader and follow emergency hospital protocol if needed (see below).
- CBB team leaders will announce when emergency is over.
emergency protocols
At a program or in town
situational/environmental
primary
Follow the instructions of building management/staff.
secondary
Follow the instructions of CBB security personnel.
tertiary
Operate by the following general rules: If building or meeting space is compromised meet in parking lot (near small van). If outside is compromised gather in meeting area. If no clear meeting area seems available/safe contact your group team leader or, failing that, any CBB team member or program leader for instructions.
CBB team leaders will announce when emergency is over.
in medical/health situations
- Call medical staff or, failing that, get the attention of CBB team member or faculty, or, also failing that, get the attention of fellow student/any bystander.
- Medical or CBB team will address first aid response.
- Medical personnel will determine if emergency care at hospital is required.
- Medical staff will discuss with program leader and follow emergency hospital protocol if needed (see below).
- CBB team leaders will announce when emergency is over.
emergency protocols
When transitioning between cities
situational/environmental
primary
Follow the instructions of hotel management/staff.
secondary
Operate by the following general rules: If vehicle or meeting space is compromised meet in safest environment. If no clear meeting area seems available/safe contact your group team leader or, failing that, any CBB team member or program leader for instructions. CBB team leaders will announce when emergency is over.
in medical/health situations
- Call medical staff or, failing that, get the attention of CBB team member or program eader, or, also failing that, get the attention of fellow student/any bystander.
- Medical or CBB team will address first aid response.
- Medical personnel will determine if emergency care at hospital is required.
- Medical staff will discuss with program leader and follow emergency hospital protocol if needed (see below).
emergency hospital protocol
- Upon group consensus, first security personnel on scene communicates with the van driver to determine safest and most effective way to get patient in the vehicle and the route to take to the hospital.
- Upon group consensus, first medical personnel on the scene calls the closest City CBB Hospital Liaison, the Central CBB Office Liaison, the closest City CBB Doctor, and/or the hospital (in that order, as needed) until we are sure the hospital is aware of and getting ready for the patients’ arrival (see hospital contact details above).
A hospital team will join the patient in the vehicle to be transported to the hospital. Team to hospital will include van driver, medical personnel, security personnel, and program leader to monitor and report on the situation. The hospital team will review the hospital check in protocol with the hospital liaison while on the way (see hospital contact details above).
insurance information
Insurance coverage: the CBB Team will provide risk management, preparedness, and emergency response measures for all programs and ensure insurance coverage is in place. Regarding CBB Insurance, the following is the protocol.
Duties in the Event of Occurrence, Accident, Act or Omission, Offense, or Claim
STEP ONE
As a condition precedent to coverage, the Insured must notify the Company as soon as practicable of an Occurrence, accident, act or omission, or offense which may result in a Claim. To the extent possible, notice should include:
- how, when and where the Occurrence, accident, act or omission, or offense took place;
- the names and addresses of any injured persons and witnesses; and
- the nature and location of any damage arising out of the Occurrence, accident, act of omission, or offense.
STEP TWO
If a Claim is made or brought against the Insured, as a condition precedent to coverage, the Insured must:
- immediately record the specifics of the Claim and the date received; and
- notify the Company as soon as practicable. The Insured must see to it that the Company receives written notice of the Claim as soon as practicable.
STEP THREE
The Insured must:
- immediately send us copies of any demands, notices, summonses, or legal papers received in connection with the Claim;
- authorize the Company to obtain records and other information; and
- cooperate with us in the investigation, settlement, or defense of the Claim.
In the event of a claim, please notify the following:
By 24-hour toll free number: 855-453-9675
By Email: claimsnotice@bhspecialty.com
Insured: Culture Beyond Borders LLC
Additional Insured: TBD
Policy Number: 47-TEO-169972-01
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